Corkart has created this statement because it values the trust placed by visitors to its WEBSITE and respects your privacy.
Corkart establishes a duty of information and a commitment to transparency with respect to compliance with existing Data protection legislation.
This WEBSITE aims institutional communication and disclosure of information about its products and services. By using our services and browsing our WEBSITE, you trust us with your information;
Information collected by Corkart
Information provided by the user: When consulting / browsing our WEBSITE, we only collect personal information by making contact forms available for requesting additional information about our products or services. The personal information requested is the name, telephone contact, e-mail address, city, country and company ID. We also propose the subscription of NEWSLETTER, so you can receive all the news about our products and services.
Scope of processing your Personal Data
The Personal Data collected in the NEWSLETTER and subscription form will be used for Customer Support and Marketing Services purposes, which include the disclosure of news and updates of branded products and services.
Categories of personal Data
Contact Information: Name; company; address; telephone; mobile phone; fax; email; job; country
Legal basis, scope and duration of Personal Data
How can Corkart treat your Personal Data?
Consent: When you have your express consent – in writing, orally or through the validation / subscription of the newsletter – and prior and if such consent is free, informed, specific and unequivocal. Examples are your permission to send direct marketing messages; profile definition; or
Contract execution and pre-contractual procedures: when the processing of Personal Data is necessary for the execution, conclusion and management of a contract with Corkart. For example, requests for information, set-up a service offer, service, contact / complaint management, billing / collection / payments; or
Compliance with a legal obligation: when the processing of Personal Data is necessary to fulfill a legal obligation to which Corkart is subject, such as reporting data to law enforcement, judicial, tax or regulatory bodies; or
Legitimate interest: when the processing of Personal Data corresponds to a legitimate interest of Corkart or third parties, such as service improvement, detection of fraud, when the reasons for its use must prevail over the rights of Data subjects.
Scope of processing Personal Data and duration of storage
Your Personal Data are treated by Corkart only for the period of time required to fulfill the purpose of its collection, or until you exercise your right of opposition, right to be forgotten or withdraw consent. Corkart will, after the expiration of its storage period, delete or anonymize the data, provided that they are not to be retained for a different purpose.
. Marketing or sales of new products and services;
. Consumption profiles analysis;
. Development of new products and services;
. Sending institutional information about Corkart and its Business Units – awareness about the sector, activity and products
Customer Management and Service Provider
. Contact management, information and orders;
. Claims Management;
. Billing management, collection and payment management;
. Communication within the contractual relationship.
Accounting, Tax and Administrative Management
. Accounting, billing;
. Commissions Management;
. Tax information, including sending information to the tax authority.
. Judicial and extrajudicial collection;
. Management of other conflicts;
. Physical security control
Our interest in dealing with your Data is due to the need to provide you with updated information, commercial and / or technical, appropriate to the correct use or prescription of our products or services, in a perspective of continuous improvement.
Your data is centralised in Corkart’s Marketing Department and will only be accessed for the purposes of communication and information campaigns about products or services. We do not share with third parties any personally identifiable information of the users of your WEBSITE without first obtaining their consent.
Responsible for Data Treatment
Corkart is responsible for collecting data which is processed by computer. In order to ensure the security of your Data, we treat the information you provided with the utmost confidentiality, in accordance with the Internal Information Security Policies and Procedures. If you want to access, rectify or delete your data, you can contact Corkart by e-mail [email protected]
Your Rights and how to Exercise your Rights
You can also submit your complaint to the National Control Authority (NCA) if you do not agree with the terms in which your personal data are being treated.
Alternative Dispute Resolution (ADR)
In accordance with the provisions of article 18 of Law no. 144/2015, 8 September, Corkart informs its Clients, who are consumers in the definition provided by Law, that the List for Alternative Dispute Resolution (ADR) in Portugal is available for consultation at the Consumer Portal through the link: http://www.consumidor.pt/.
For question concerning Alternative Dispute Resolution (ADR), please contact us to [email protected]
Corkart works with a focus on the security of your data in order to protect our users from unauthorised access, alteration or destruction of Data or unauthorised disclosure of information that is in our possession.
Corkart reserves the right to change the terms of this policy, and therefore requests that you revisit this policy in order to be updated;
Acceptance of terms